04 Jul Port Gaverne Hotel Reach Catey Award Finals
Port Gaverne Hotel Reach Catey Award Finals
Best Pub in Cornwall, AA 5 Star 2 Rosettes, and tomorrow we’re dining at the Grosvenor Hotel in Mayfair, up against Pizza Hut for Best Marketing Campaign of 2016. It’s been a bit of a year so far…
From a field of more than 1000 entries including household names and multimillion pound companies, our little hotel on the north coast of Cornwall has reached the final three at The Cateys – the ‘Oscars’ of the hospitality industry. We’ve been shortlisted for Best Marketing Campaign along with major chains Pizza Hut and Red’s True Barbecue. We’re chuffed just to be there (and looking forward to the food) but tomorrow night we’ll be crossing our fingers – because you just never know.
2015 was a pretty decent year for everyone here at Port Gaverne. One year in from taking over, we picked up a string of awards for exceptional food and accommodation including Best Food Pub in the South West (Great British Pub Awards), One to Watch (Top 50 Gastropubs) and Taste of the West Gold for dining pub.
But 2016’s turning out to be even better. This spring we were officially named ‘Best Pub in Cornwall’ at the National Pub & Bar Awards and in May we achieved AA 5 star for accommodation and 2 rosettes for our food – the only pub in Cornwall with such a high rating.
We’ve always pushed ourselves without compromise to reflect the best that Cornwall has on offer – ultra fresh produce from sea and field, a top class kitchen team to get the most out of it, and genuine, friendly service in a characterful higgeldy-piggeldy hotel. And we’ve invested seriously to ensure our team has the tools to produce the goods – nearly £300k on the kitchen, grounds and rooms in the past two years. But what’s been less well-known is the money and effort we’ve put in to our marketing. That’s why being shortlisted by The Cateys against such amazing opposition is so important to us – and our customers.
‘Our marketing forces us to keep getting better’
David Barnard, explains: ‘We use marketing as a way to keep the whole team on its toes. When the menus, adverts, and newsletters look star quality and the message is best of breed in everything we do, it raises the bar. Customers come in expecting superb service and memorable food, because everything they see about us tells them that’s what we do. The effect is that we can never rest on our laurels – it’s a deliberate policy and it’s working so far.’
Catey needs a sister
David’s had previous success with The Cateys. He and his wife Jackie picked up one of these elusive trophies (pictured to the right on his mantlepiece) for North Yorkshire hotel, Crab Manor, in 2001. ‘She’s looking a bit lonely now though,’ David says. ‘She needs a sister.’
We’ll keep you posted, but in the meantime please pop in for a pint, lunch on the terrace (inside if the sun decides to hide), or go for the full works in the evening.
To reserve rooms and tables, please call 01208 880244, and let us know if you have any special requirements.